Professional idea: I like that the case study staff expressed the urgency of the problem — opening far more spots from the midst of the pandemic — and put the main focus on the customer’s power to keep agile. This is where you get your products or service to shine. https://hbrcasestudysolution09549.jts-blog.com/30920310/helping-the-others-realize-the-advantages-of-hbr-case-study-solution